1. Information We Collect
We collect information you provide directly (for example, when you contact us, request a quote, sign a contract or subscribe to our newsletter)
and information collected automatically when you use our website.
- Contact information: name, email address, phone number, postal address.
- Event details: wedding date, venue, guest count, package selection and other booking details.
- Payment information: payment method details used for invoicing (we do not store full card details on our servers).
- Content and media: photos, video footage, and related files you provide during shoots or uploads.
- Technical data: IP address, browser type, device information, cookies and usage data collected via analytics tools.
2. How We Use Your Information
We use personal data to deliver our services, communicate with you, fulfill contracts, improve our services and comply with legal obligations.
- To respond to inquiries and send booking confirmations, invoices and service updates.
- To prepare and deliver photography and film deliverables, albums and prints.
- To process payments and prevent fraud.
- To send newsletters, marketing communications, and occasional promotional offers (you may opt out at any time).
- To analyze website usage and improve the user experience through analytics and performance data.
3. Legal Basis for Processing
For customers in jurisdictions where a legal basis is required, our processing is based on:
- Contract performance — processing information to provide services you requested (booking, delivery).
- Consent — when you subscribe to newsletters or marketing communications.
- Legitimate interests — to run and improve our business, prevent fraud, and manage our relationship with you.
4. Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance site functionality and analyze performance. Cookies help us remember preferences and understand how visitors use the site.
You can control cookie preferences via your browser settings. Disabling certain cookies may affect site functionality.
5. Third-Party Services
We may share limited information with trusted third parties who help provide and deliver our services (for example: payment processors, print labs, cloud storage providers, analytics and email providers).
These partners are selected carefully; they are required to protect your data and only use it for the purposes we specify.
6. Data Security & Storage
We use reasonable administrative, technical, and physical safeguards to protect personal data. While we take precautions to secure your information, no method of transmission or storage is 100% secure.
Media files (photos and videos) are stored on secure cloud services and backups for redundancy. Access is limited to authorized team members and contractors who require the files to perform services.
7. Data Retention
We retain personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Standard retention for final deliverables and related project files is typically 5 years, unless otherwise agreed in writing. Contact us if you require different retention arrangements.
8. Your Rights
Depending on your jurisdiction, you may have rights such as access to your data, correction, deletion, restriction of processing, and objection to certain uses.
To exercise these rights or request a copy of your data, contact us using the details below. We will respond within a reasonable timeframe (typically 30 days).
9. Portfolio & Promotional Use
With your permission (or unless you object in writing), we may feature images and films from your event in our portfolio, website, social channels, advertising, or competitions.
If you wish to restrict use of specific images, please notify us in writing before or within 30 days of delivery and we will make reasonable efforts to respect your request.
10. Children
Our services and website are not intended for children under 16. We do not knowingly collect personal information from children without parental consent. If you believe we have inadvertently collected such data, contact us to request removal.
11. International Data Transfers
As a creative service working with cloud providers and print partners, your data may be stored or processed in countries outside your location. We will take steps to ensure adequate protections are in place for such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on our website with an updated effective date. Continued use of our services after updates indicates acceptance of the revised policy.
13. How to Contact Us
If you have questions, requests, or concerns about your privacy, please get in touch:
14. Governing Law & Dispute Resolution
This Privacy Policy is governed by the laws of India. Any dispute relating to this policy will be subject to the exclusive jurisdiction of courts in Ajmer, Rajasthan.
15. Acceptance
By using our website or engaging our services you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described.
